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FAQ

Ordering and Payment Questions

Go to the shop page, select the product/s you are interested in, add it/them to the cart, go to the cart and then once you are happy with your order proceed to the checkout page where you need to fill out all the requested information and purchase the product. 

Options are credit/debit VISA & Mastercard

Yes, you can pay with your credit card using either of the payment methods on our store.

It is very safe to purchase on our store. We have multi-layers of security in place as well as SSL encryption of data entered into our website. However, for your safety your card details are not stored on our website. Both the payment methods used direct you to a secure page to fill your card details.

Make sure that you entered your card details correctly. If you are certain that the information is correct, try a different payment method. 

Shipping and Delivery Questions

You can track your parcel by visiting this address and entering your tracking number provided

Product Questions

All the products in the store is in stock. We do not display products that are out of stock.

All products have a 1 year limited warranty. You are welcome to confirm your products warranty by emailing support@thrsa.co.za

Returns and Exchanges Questions

Please find our returns policy linked below:

Refund and Returns Policy